Privacy Policy

At kdrosteopathy.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal data that you provide to us when you visit our website, use our services, or interact with us in any way. We adhere to applicable data protection laws, including those in the United Arab Emirates (specifically Abu Dhabi) and the United Kingdom.

1. Information We Collect

1.1 Personal Data

We may collect personal data that you provide to us, including but not limited to:
– Name
– Email address
– Phone number
– Address
– Medical history and information relevant to your treatment
– Payment information (where applicable)

1.2 Automatically Collected Data

When you visit our website, we may automatically collect certain information about your device and usage, including:
– IP address
– Browser type and version
– Pages visited on our website
– Time and date of visit
– Referring URL (the page from which you navigated to our website)

2. How We Use Your Information

2.1 Service Provision
We use the information you provide to deliver our osteopathy services, including:
– Scheduling appointments
– Providing treatment
– Communicating with you regarding your health and treatment plans
– Processing payments

2.2 Website Improvement
We may use the automatically collected data to:
– Improve our website’s functionality and user experience
– Analyse website traffic and usage patterns

2.3 Marketing Communications

With your consent, we may use your contact information to send you updates, newsletters, or promotional materials. You may opt out of these communications at any time.

3. Legal Basis for Processing

3.1 Abu Dhabi

In Abu Dhabi, we process your personal data based on your explicit consent, which you provide when you voluntarily submit your information through our website or during the provision of our services.

3.2 United Kingdom
In the UK, our processing of your personal data is based on one of the following legal bases:
– Your consent
– The performance of a contract (e.g., providing osteopathy services)
– Compliance with a legal obligation
– Our legitimate interests (e.g., improving our services)

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information with trusted third parties, including:
– Medical professionals, if further treatment or referrals are necessary
– Service providers who assist us in operating our website, conducting our business, or servicing you
– Legal or regulatory authorities if required by law

5. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the UAE or UK. We ensure that any such transfer complies with applicable data protection laws, including implementing appropriate safeguards.

6. Data Security

We take the security of your personal data seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Medical records are retained in compliance with legal requirements and professional guidelines.

8. Your Rights

8.1 Abu Dhabi
Under UAE data protection laws, you have the right to:
– Access your personal data
– Request correction of any inaccurate data
– Withdraw consent for processing (subject to legal constraints)

8.2 United Kingdom
In the UK, you have additional rights, including:
– The right to data portability
– The right to object to data processing
– The right to request the erasure of your data

To exercise any of these rights, please contact us at [Insert Contact Information].

9. Cookies

Our website uses cookies to enhance your browsing experience. By using our website, you consent to our use of cookies in accordance with our Cookie Policy. You may adjust your cookie preferences in your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

KDR Osteopathy
Email:kd.osteofitness@gmail.com